⚡ Built for Call Centers

Most CRMs track customers.
ArcaneCX runs your
entire operation.

Staffing, scheduling, CRM, reporting, and AI automation — one platform, no dev team required. Go live in minutes.

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14-day free trial · No credit card required · Cancel anytime

Staffing & SchedulingCRM & TicketingReal-Time ReportingAI AutomationSMS & VoiceStripe BillingShift RemindersAgent LeaderboardsStaffing & SchedulingCRM & TicketingReal-Time ReportingAI AutomationSMS & VoiceStripe BillingShift RemindersAgent Leaderboards
The Problem

Your call center is losing money right now.

01
62%
of calls go unanswered
Understaffed shifts, no coverage alerts, no visibility. Customers call once and never call back.
02
11+
spreadsheets to run one operation
Scheduling in Excel, attendance in Sheets, tickets in email. Nothing talks to anything.
03
$189k
lost per year per contractor
Missed calls, slow ticket resolution, no performance tracking. The leaks are invisible until you add them up.
Features

Everything your operation needs. Nothing it doesn't.

👥
Staffing & Onboarding
Add team members, assign roles, track onboarding. Agents get their own login with a personal dashboard.
🗓️
Smart Scheduling
Visual weekly calendar. Assign shifts, track attendance, clock in/out, approve PTO — all in one place.
🏢
CRM & Ticketing
Customer contacts, interaction history, tickets with escalation and custom categories per workspace.
📊
Real-Time Reporting
KPI dashboards, agent leaderboards, attendance reports. Export any report to CSV in one click.
🔌
Connectors
Connect Twilio, Stripe, Slack, Google Sheets, and more. Bring your own Twilio number for SMS.
🔔
Alerts & Automation
Threshold alerts for attendance, tickets, and calls. Deliver via SMS, Slack, email, or in-app.
How It Works

Live in under 10 minutes.

1
Create your workspace
Sign up, name your operation, pick your industry. We suggest the right KPIs automatically.
2
Invite your team
Add agents, supervisors, and managers. Each gets a role-based view built for their job.
3
Connect your tools
Plug in Twilio, Stripe, Slack. Bring your own credentials — we never hold your data hostage.
4
Run your operation
Build schedules, manage tickets, monitor KPIs — all from one command center.
Integrations

Works with tools you already use.

📞 Twilio Voice
💬 Twilio SMS
💳 Stripe
💬 Slack
📊 Google Sheets
🤖 Aemira AI
⚙️ Zapier
⚡ Webhooks
🔌 REST API
📱 RingCentral
Pricing

Grows with your team.

Base fee + per seat. The bigger your operation, the better your rate.

Starter
$49/mo
+ $10/seat · up to 25 seats
Staffing & scheduling
CRM & ticketing
3 connectors
30-day data retention
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Most Popular
Pro
$99/mo
+ $8/seat · up to 100 seats
Everything in Starter
Unlimited connectors
Advanced reporting
SMS alerts (BYOT)
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Business
$199/mo
+ $6/seat · up to 500 seats
Everything in Pro
Custom workflows
365-day retention
Priority support
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Enterprise
Custom
Unlimited seats · Custom pricing
Everything in Business
Dedicated onboarding
White-label options
Unlimited retention
Contact Sales
Get Started

Your operation deserves better than spreadsheets.

14-day free trial. No credit card required. Set up in under 10 minutes.

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